Project 1

Email Etiquette

This eLearning Interaction outlines the essentials of email etiquette as well as reviewing the specific parts of a professional email. The overall goal of the learning experience is to improve efficiency and implement quality communication.

  • Audience: Employees and Students
  • Responsibilities: Instructional design, eLearning development, graphic design, Analysis, LMS Management
  • Tools Used: Articulate Rise 360, itsLearning (LMS), Office 365, Canva
Launch Presentation

Overview

Many students and employees struggle with the necessary components of a professional email. In a local high school of over 2,000 students a common complaint from teachers was that students did not understand how to send an email or write a polite and professional communication.

Teachers were surveyed with behavioral and academic tasks that students were struggling with and I identified that email etiquette was a needed training. With a committee, I confirmed the need and decided to create a module-based eLearning for students to easily access through their current LMS.

This particular school requested that I develop short and interactive learning modules that students could complete individually during their advisory period. Since the school already had a Learning Management System in place, importing the Rise course as a SCORM file made it cost effective and easily accessible.


Process

I designed this eLearning course by applying a combination of my own subject matter knowledge and using outside sources. My background as a former English teacher helped me be the SME on this project. I used Articulate Rise 360 to develop this eLearning experience.

Visual Storyboard

My first step was to create a storyboard for this project while referencing the common mistakes staff noticed to create a performance improving project.

Using the needs analysis, I realized that the modules needed to cover the purpose (or why) behind the training, the parts of a good email, and common mistakes to avoid. The visual storyboard includes a breakdown of these components for the eLearning course. By compiling the features, visuals, and text into one document, I was able to streamline the development process.

Interactive Prototype

The next step was to develop an interactive prototype with Articulate Rise 360. This prototype consisted of only part of the course; however, I also included many of the interactive Rise blocks so that feedback could be given on design.

With feedback from the client and other SMEs, I was able to create intuitive interactions and learner-friendly designs that met the needs of the client.

Full Development

After receiving feedback on the prototype, I proceeded to finish developing the full product. I was able to quickly fill out the rest of the course and create quiz questions that help track a learner’s comprehension of the course material. The data from the questions can then be tracked through the learning management system.

Results and Takeaways

Upon completion of my project, the end-product was shared school-wide. The project was well received and is scheduled to be implemented during the next advisory open lesson. I predict that this lesson will be re-used for upcoming students as well. I did suggest that teachers add to the eLearning with a discussion board post in which students would need to practice writing an email that implements the tools they learned in the course.

If I were to redesign this course, I would add email samples and scenario-based questions. An open-ended practice email would also be beneficial.

Through this project, I was able to dive into the features of Articulate Rise 360 and I feel confident that I can design superior products moving forward. This training should be helpful for years to come. It also was designed broadly enough to be used for other organizations seeking to educate their employees or students about email etiquette.

Project 2

Discrimination in the Workplace

This eLearning concept-based project is designed to transform and shift workplace culture. The training should help educate employees on recognizing such behavior and identifying useful tools to avoid participating in said behaviors themselves. The training should also assist supervisors in understanding the importance of properly reporting and taking action against any evidences of discrimination and harassment in the workplace.

Audience: Employees and Supervisors
Responsibilities: Instructional design, eLearning development, visual design, storyboard
Tools Used: Articulate Storyline, Office 365

Launch Presentation

Overview

Harassment and discrimination in the work place is something about which all organizations must educate their employees. Compliance training is therefore a widespread need. With this in mind, I designed an eLearning course that could be widely used and learner-friendly.

Process

Creating this project was an ongoing process that required continual feedback and user testing. Ultimately, by using the user-feedback, I was able to create a polished final product.

I designed and developed this eLearning experience from start to finish. To accomplish this, I wrote a text-based storyboard, developed an interactive prototype, and then developed the final product.

Text-based Storyboard

As I moved into development of the text-based storyboard, the content from the SMEs became contextual pieces for the interactive portions and scenario consequences. 

Prototype

I began building out modules that included scenarios and assessment questions for a prototype. The characters and other features in the Articulate Content Library helped the design to be realistic and inclusive.

Creating a prototype helped me test functionality.  I added simple “fade in” animations to text, color blocks, and characters. I also experimented with the triggers and states.

After getting feedback on the prototype, I was encouraged to add more scenarios and interactions to the project. I decided to work with scenarios and connected my modules together, which helped me gain a deeper understanding of variables in Storyline.

After much feedback and multiple revisions, I perfected the layout, color scheme, and interactions of the project and was able to move into full development. By getting feedback on the initial draft, the development process became more productive and efficient.

Final Development

The full development of this project was rewarding. I learned the complex functions of Articulate Storyline quickly and worked to apply them with a short turn-around. I learned how to create variables, adjust variables with triggers, and add conditions to triggers that are based on the choice that the user selects. Learning these functions was important to providing a more scenario-based training that fit the content appropriately. Through this learning experience, the user is able to advance through a training that has smooth transitions, and consistent graphics despite what the user chooses when responding.

Results and Takeaways

The main feedback was that the project was clear, professional, and user-friendly. Users appreciated the consistent use of character styles and color choices throughout the experience.

This project helped me gain a stronger sense of the instructional design process from beginning to end. I learned how to design, develop, and refine a learning experience that addressed real workplace problems. 


Project 3

Top 10 Ways to Maintain Your Foreign Language Skills

This is a two-part visual aid that lists ten ways that people can maintain their foreign language skills. The goal of the aid is to provide a helpful tool for foreign language students and teachers to use as a reference.

  • Audience: Foreign language students of all ages and teachers
  • Responsibilities: Instructional Design, Graphic design, Video editing, Copy editing
  • Tools Used: Vyond, Canva, Mindmeister, Adobe XD

Overview

This project addresses a common question asked by parents, students, and former students of foreign languages– how can I keep up my language skills? This video and infographic were both shared with Foreign Language teachers across the United States and internationally as a resource to be able to use for their students. However, this project is a great asset to those no longer in school who also wish to maintain their language skills.

The main concern with the target audience is the extended break during the summer and the gaps for holidays. When not practicing or using a language, you quickly begin to lose consistency and vocabulary.

After analyzing the problem, I determined that the gap in practice stemmed partly from a lack of knowledge on straightforward ways to maintain and further learn a language. For this reason, I designed an easily accessible multi-media resource.

Process


Action Map

After the concept was initiated, I created an action map on the different ways to maintain foreign language skills using Mindmeister. This helped narrow down the scope of the project.

The purpose of the action map was to clarify what learners could easily do to help themselves maintain their language skills. By mapping out the concept, I was able to identify groups of items that could be transferred directly into the multi-media learning experience/ job aid as a “Top 10” list.

Infographic

Using Canva, I then designed an infographic that focused on the chosen ten ways to maintain a foreign language.

After designing the infographic, I tweaked the layout, color design, text, and graphics for optimal performance. I used a color scheme that would catch the eye and yet still meet accessibility color scheme standards.

I sought input from subject matter experts and then revised the infographic based on the feedback.

Visual Mockups

Once the infographic was completed, I was able to use that as a text-based storyboard and move into the visual design phase. I used Vyond to create a quick prototype of the video. Then, using Adobe XD I imported each frame to create visual mockups to get a better sense of the overall project.

At this point, I once again sought feedback from peers and SMEs. This was a crucial step, because I was able to see the incongruency in the original color scheme and edit text and formatting.

Results and Takeaways

The product was shared with 6.8K French and other world language teachers in the United States via social media. It was well-received and the main feedback was that the project was user-friendly, clear, professional, and relevant.

This project helped me strengthen my design skills and my knowledge of tools that help create professional and quality learning experiences. The development phase of the project showed me what a significant difference details such as color scheme can make to the unity of a project.

Knowing the right tools for this project helped me to design a product that was clean, consistent, and highly applicable.

 

Interview Exercise

Job Title: Curriculum Developer with AWS

  • Responsibilities: Instructional design, eLearning development, video editing, copy editing
  • Tools Used: Articulate Storyline, Vyond, Office 365